Our Terms of Service

Payment to Company and Deposits

Any deposits paid are non-refundable. All customers are required to pay prior to any work carried out or by prior agreement upon completion. vehicles will not be released until payment has been made in full. Any amount outstanding including court costs or other related costs incurred whilst recovering the amounts shall be subject to charge of two percent interest per month, whilst the amount is outstanding. Nothing in this invoice or terms is in anyway part of a credit agreement. All monies are immediately due. You acknowledge that you did not require a written quotation before work was carried out or ordered or commenced. Estimates may be subject to change and are not fixed quotations or fixed estimates.

Guarantee & Warranty

The company guarantees its workmanship for a period of 12 months providing that no damage, bodywork corrosion or deterioration prior to, and subsequently after the work has been carried out. Non fault work is chargeable.

Should any related problem occur and is deemed to fall within the company guarantee period, the company shall remedy the fault at its own premises within normal working hours by appointment. Whilst all due care will be taken, no responsibility is accepted for customers own materials i.e. breakage of clips and fittings, frames, trims, channels, mouldings or any other parts. Vehicles and contents are left with us at customers own risk entirely; no exceptions. All warranties are void if work is carried out or attempted by customer or third party. Extended manufacturers warranties of more than 12 on towers must be claimed directly with manufacturer and are subject to to their terms and conditions available from them or from their websites. All vehicles should be returned to us after 500 miles for inspection by appointment, this is subject to a 30-minute charge at our current hourly rate. Failure to return vehicle before 1000 miles will void any warranty. This document contains the whole terms of the contract and no variation of the terms of the contract shall be valid unless agreed and made in writing by an authorised official of the company and no waiver of any breach by either party to the terms of the contract shall prejudice the company’s strict legal rights hereunder. Our terms and conditions are displayed in our reception at our Cheltenham head office and on our website at (www.cotswoldltd.com).

Contact Details

Please feel free to contact us on the number most relevant to your location below - our team are on hand to help you in any way that they can.

  • Cheltenham - 01242 222 826

  • Cirencester - 01285 238 044

  • Cotswolds - 01242 582 334

  • Cotswolds - 01608 238 411

  • Evesham - 01386 300 464

  • Gloucester - 01452 690 711

  • Forest of Dean - 01594 369007

  • Malvern - 01684 439 701

  • Stroud - 01453 297 001

  • Tewkesbury - 01684 439 701

  • info@cotswoldltd.co.uk

  • www.cotswoldltd.co.uk