Our Terms

CHELTENHAM WINDSCREENS LTD

Payment to Company & Deposits

Any deposits paid are non-refundable. All customers are required to pay prior to any work carried out or by prior agreement upon completion. vehicles will not be released until payment has been made in full. Any amount outstanding including court costs or other related costs incurred whilst recovering the amounts shall be subject to charge of two percent interest per month, whilst the amount is outstanding. Nothing in this invoice or terms is in anyway part of a credit agreement. All monies are immediately due. You acknowledge that you did not require a written quotation before work was carried out or ordered or commenced. Estimates may be subject to change and are not fixed quotations or fixed estimates.

Guarantee & Warranty

The company guarantees its glass replacement against leakages for the period of up to three months or three thousand miles providing that adverse weather conditions, bodywork corrosion, or rubber surround deterioration do not apply prior to and subsequently after the work has been carried out. Should any leakage occur and is deemed to fall within the company guarantee period the company shall remedy the fault at its own premises within normal working hours by appointment. Vehicles and content are left at customers own risk entirely; no exceptions. All warranties are void if work is carried out or attempted by customer or third party.

Customer Glass and Materials and Other Work

Whilst all due care will be taken, no responsibility is accepted for customers own materials i.e. breakage of glass during fitting, failure of frames, channels, trims and mouldings, lost of elasticity in rubber surrounds or adhesion of materials. Vehicle design does not make it possible to remove all particles of broken glass when glass replacements are undertaken. Whilst we may vacuum some of the glass, it is essentially a bodyshop and valeting service job. Therefore, the company does not contract to undertake removing any broken glass, and it is the customers sole responsibility entirely. Customers are required to check their vehicle after any work and ensure wipers are serviceable and operate correctly along with any sensors before driving the vehicle. No responsibility and liability is accepted by the company after handing back to the customer and driven away. The company takes no responsibility for any damage to paintwork from broken glass, adhesive tape or tools used in removing of glass, or during work. The customer accepts full liability and the risk of damage in that process. Some insurance companies provide cover for the scratching of paintwork as a results of breakage, and replacement subject to the customers own insurance cover. this document contains the whole terms of the contract and no variation of the terms of the contract shall be valid unless agreed and made writing by an authorised official of the company and no waiver of any breach of either party to the terms of the contract shall prejudice the company strict legal rights hereunder. Our terms and conditions are displayed in our reception at our Cheltenham head office and on our website (www.cheltenham-windscreens.co.uk).

General Information

Please use the form on the left hand side to submit your enquiry, we endeavour to respond to your enquiries within 24 hours, if you require a quicker response then please contact us on the telephone numbers below.

  • Cheltenham - 01242 222 826

  • Cirencester - 01285 238 044

  • Cotswold - 01242 582 334

  • Cotswold - 01608 238 411

  • Evesham - 01386 300 464

  • Gloucester - 01452 690 711

  • Forest of Dean - 01594 369007

  • Malvern - 01684 439 701

  • Stroud - 01453 297 001

  • Swindon - 01793 469 993

  • Tewkesbury - 01684 439 701

  • Witney - 01993 359 577

  • Worcester - 01905 412 855

  • Worcester - 01527 539 993

  • Worcester - 01562 539993

  • info@cotswoldltd.co.uk

  • www.cotswoldltd.co.uk